The Research Triangle Park

How to Connect With Clients and Build Lasting Relationships

Event Sponsor

Nova Associates

Event Contact

Joe Novara
[email protected]

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FRONTIER RTP | 800 PARK OFFICES DRIVE | CLASSROOM Jun 18 11:30 am - Jun 18 1:30 pm

Register now. Space is limited. LUNCH IS INCLUDED!

Bring a friend, client, or prospective client and you will be a hero!  

What are the secrets to connecting with clients and customers - and getting them to keep coming back? Join these two NC-based professionals for this innovative seminar that will give you proven methods to connect, win and wow your customers for life!

Discover how to work smarter by cultivating the customers you already have, rather than incessantly pounding the pavement for new prospects. You’ll leave rejuvenated and committed to serving your clients with proven, creative online and offline systems and strategies.  Most importantly, you'll transform your clients into life-timers rather than one-timers. 

Co-hosted by Joe Novara (Speaker, Coach, & Author) and Shawn McClafferty, owner & creative director of Think Designs. Arrive at 11:30 am to register and network. Presentations starts promptly at 11:55am. Plan to stay until 1:30 for exciting prize drawings, special offers, and abundant networking opportunities. 


Building Client Relationships That Last
Joe Novara

How do we show our clients that we value and appreciate them? That they are important to us? When we do, our clients sing our praises, helping to build a positive word of mouth business. Joe Novara will share three great practices for nurturing relationships with your current clients and many more to come. These are the same practices greats such as Bob Burg and Dr. Ivan Misner have used to grow their huge referral based organizations.

Why Design Matters
Shawn McClafferty

Does design really matter, is it important, should I be concerned about my brand, look and feel?
Join Shawn McClafferty, creative director and designer for over 24 years, explore why design is important, from colors, fonts and what images you’re using plus tips on ways you can download free stuff to make your design & brand effective!


We look forward to seeing you there! 


  • Lunch and networking begins at 11:30am

  • Presentation starts promptly at 11:55am

  • Followed by open networking


Joe Novara - 

Joe Novara, Speaker, Referral Marketing Coach and Author, strongly believes in the power of Business Networking and Referral Partnerships. Joe has been a sales professional for over 25 years selling both Printing and Real Estate very successfully. Joe is the author of the Amazon Best Seller "Intentional Networking" and founder of the very popular coaching program "The Referral Marketing Success System".

Shawn McClafferty - 

As a seasoned Art Director, Shawn McClafferty is known best for strengthening brands through strategic communication design. Specializing in print, digital advertising and web development, Shawn offers a sophisticated style that brings ideas to life while depicting a company’s unique image and identity.

Shawn's Diverse client portfolio includes:
Durham Bulls | PPM | Kerr Drug | Bateson Realty | Hire Strategies | Kerr Health | Vet Mobile




Also check out our amazing sponsors whose services and products will help you both win and wow your customers:


 Terrence Boykin Raleighs Best agent


 Wendy Solomon Owner/Operator of Flawless Day Spa


 Durwood Lassiter of Joseph C. Woodard Printing


 Robin Thomas RobinThomas.Biz


 Robbie Norris NC Farm Bureau